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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The plastic material of the doll's face contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 24% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
The product lacks the appropriate labelling and warning of danger as required for hazardous substances (skin sensitising, skin irritating and eye irritating). The product does not comply with the Regulation on the classification, labelling and packaging of substances and mixtures (CLP).
The product lacks the appropriate labelling and warning of danger as required for hazardous substances (skin sensitising, skin irritating and eye irritating). The product does not comply with the Regulation on the classification, labelling and packaging of substances and mixtures (CLP).
The amount of Chromium (VI) in the leather of the gloves is too high (measured value: 7.3 mg/kg). Chromium (VI) is sensitising and may trigger allergic reactions. The product does not comply with the REACH Regulation and with the requirements of the Personal Protective Equipment Directive.
The product has an unsafe structure. The decorative stones may be moved when placing or removing the glass cylinder and if they are too close to the bio-ethanol tank, the extinguisher cannot be used correctly. Also, the glass cylinder gets extremely hot rapidly and this may cause burns. Finally, the mark of the maximum filling is unclear, which may lead to over-filling.
The insulation of the transformer of the power supply is not sufficient and live parts may become accessible, which could cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61347.
The battery charger for the gloves is not sufficiently insulated and live parts may become accessible, causing an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The leg openings are too large. A child could pass with both legs through one opening and fall. The high chair is not sufficiently stable and may overturn sideways which may cause the child to fall while sitting on the chair. The product does not comply with the relevant European standard EN 14988.
The electrical insulation, and the creepage distances between the primary and secondary windings, of the power supply unit are not sufficient. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61347.
