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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The puzzle contains small parts (some letters and some numbers). A small child could put them in the mouth and choke on them. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The insulation and the creepage distance between primary and secondary circuit of the transformer are insufficient. Live parts can become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61347.
The insulation between the primary and secondary windings of the battery charger is not sufficient. The mechanical strength of the charger is not sufficient and live parts could become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61558.
The insulation and the creepage distance between the primary and secondary circuit are insufficient. Live parts may become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60335.
The plastic of the ponies contains di(2-ethylhexyl)phthalate (DEHP) (measured value up to 33% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
The safety lock of the pushchair is not sufficiently strong and can release if the pushchair is loaded, causing it to collapse. This may cause injuries to children playing with the toy and their fingers could be trapped between moving parts as it collapses. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
Single-pole or partial insertion of a plug is possible, leaving the free, remaining live pin - or the partially plugged pin of the plug - accessible. In addition, while it is possible to insert devices of Class I protection into the socket-outlet part of the adaptor, the protective earth circuit continuity is then interrupted. The product does not comply with the requirements of the Low Voltage Directive and the relevant standard IEC 60884.
The product is not sufficiently sensitive with respect to detection of carbon monoxide. The product does not comply with the relevant European standard EN 50291-1.
The product is not sufficiently sensitive with respect to the detection of carbon monoxide. The product does not comply with the relevant European standard EN 50291-1.
The cover for the LED can be removed by hand while charging, leaving live parts accessible. The cross-sectional area of the core of the wires is insufficient: in case of a short circuit the wires may overheat and can cause a fire. In addition, the flame resistance of the insulating material that holds the pins of the built-in plug in position is insufficient. The product does not comply with the requirements of the Low Voltage Directive and the relevant standards EN 60598.
