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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The creepage distances and insulation clearances between the primary and secondary circuits of the charger are too small. This can lead to the user receiving an electric shock from accessible parts of the product or to a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 61558.
The product is not protected against moisture but is recommended for outdoor use. Water penetration may cause an electric shock or lead to a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The lamp housing and the connection box can easily break, which may give access to live parts or may generate a short circuit and a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The product is not protected against moisture but is recommended for outdoor use. This may cause a short-circuit and cause a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The plastic material of the doll contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 18.7% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
The wires can easily pull out from the lights, exposing live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61347.
The grips protecting the handlebar ends can detach. If a child falls on the unprotected handlebar end, this can cause severe injuries such as puncture of the abdomen. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The two connectors easily twist, which could give an electric shock to the user while charging the batteries. The product does not comply with the requirements of the Low Voltage Directive and the relevant national legislation.
More than 30% of the particles in the powder are small enough to get into the pulmonary alveoli and it contains talc which should be kept away from nose and mouth of children under 3 years of age. In addition, the powder contains the dye CI 42535 which can cause serious eye damage and is harmful if ingested and it is contaminated by aerobic mesophilic bacteria (measured value 19000 cfu/g).
