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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The holes in the socket outlets do not have shutters to prevent access to live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant standard IEC 60884.
The product contains nicotine yet the presence of nicotine is not adequately reported on the labelling. The bottle containing the mixture does not bear an adequate label; the user therefore has no information on the dangers incurred when the product comes into contact with the skin or if it is ingested. In addition, the product can be misleading for consumers as it refers to a drink both in respect of packaging and in terms of organoleptic characteristics, i.e. intense aroma of cocoa.
The connectors in the primary circuit are not protected against accidental disconnection by any means other than soldering. A loose wire under mains voltage could consequently touch the accessible secondary circuit. The insulating material is not suitable for resisting the thermal stresses to which it is subjected and could distort making live parts accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.
Due to its characteristic form, colour and size the product may be mistaken for foodstuff. The grapes can be easily detached: children may put them in the mouth and choke on them. The product does not comply with the requirements of the Directive 87/357/EEC on products which, appearing to be other than they are, endanger the health or safety of consumers.
The product contains the aromatic amine o-toluidine (measured value 48 mg/kg). Aromatic Amines can cause cancer, cell mutations and affect reproduction. The Council of Europe Resolution ResAP (2008)1 on requirements and criteria for the safety of tattoos and permanent make-up, recommends that aromatic amines with carcinogenic, mutagenic, reprotoxic or sensitising properties should neither be present in tattoos and permanent make-up products nor released from azo-colourants. The product does not comply with the national legislation.
In specific circumstances, a process of galvanic oxidation could be triggered, which could create a small hole in the fuel pipe of one of the burners, resulting in a gas leak. Given that the hole is always downstream of the burner's gas tap, the risk is not present when the appliance is not being used. The product does not comply with the requirements of the Gas Appliances Directive and the relevant European standards EN 498, EN 30-1-1 and EN 437.
