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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The amount of chromium (VI) in the leather of the shoes is too high (measured value up to 6.1 mg/kg). Chromium (VI) is sensitising and may trigger allergic reactions. The product does not comply with the REACH regulation.
The battery cover is easily removable, giving access to button batteries which could be swallowed by children and cause damage to the gastrointestinal tract or choking. In addition, the fibrous stuffing material of the toy is easily accessible due to the weakness of certain seams. The stuffing material may cause choking if put in the mouth by children. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The green mould breaks easily, generating small parts. A small child may put them in the mouth and choke. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The user may access live parts because the cable detaches easily if it is pulled. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The product contains protruding parts (the handle of the crab). If a child puts it in the mouth and falls over onto its face, the handle could obstruct the airways, and injuries around pharynx or trachea area could occur. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The laser beam in the pen is too powerful and the product is not correctly labelled. Direct viewing of the laser beam could cause damage to sight. The product does not comply with the relevant European standard EN 60825-1 with respect to labelling.
The amount of chromium (VI) found in the leather is too high (measured value up to 6.7 mg/kg). Chromium (VI) is sensitising and may trigger allergic reactions. The product does not comply with the REACH Regulation.
If a child puts the toy in the mouth and falls face down, the protruding guitar neck could obstruct the airways and cause injuries around the pharynx or trachea area. The product does not meet the requirements of the Toy Safety Directive or the relevant European standard EN 71-1.
The user may access live parts because the cover of the flashing unit is not tightly secured and the cable detaches easily. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
