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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The plastic material (PVC) of the plastic bag contains an excessive amount of cadmium (measured value up to 0.034%). The product does not comply with the REACH Regulation.
The rivets attaching the toothed cam to the ascender body may not have been fitted correctly. The cam and indeed the entire ascender may therefore become detached from the rope. There is also a risk that the rivets which attach the safety catch to the toothed cam have not been fitted correctly, thus increasing the risk that the ascender may become detached from the rope. If the ascender becomes detached from the rope, the user could fall from a height resulting in serious or fatal injury. The product does not comply with the Personal Protective Equipment Directive.
The safety stitching may be missing. This would cause the immediate failure of the product when loaded. The user could consequently fall from a height resulting in serious or fatal injury. The product does not comply with the Personal Protective Equipment Directive.
The unauthorised repairs to the webbing of the harness could fail, resulting in the climber falling from a significant height, leading to serious injury or death. The product does not comply with the Personal Protective Equipment Directive and the relevant European standard EN 12277.
The helmet does not adequately absorb impacts. Moreover, the retention system is not sufficiently strong and might break, leading to head injury in the event of a fall or impact. The product does not comply with the requirements of the Personal Protective Equipment Directive and the relevant standard EN 1384.
The battery charger for the gloves is not sufficiently insulated and live parts may become accessible, causing an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
A defect in the gate of the carabiner could cause the carabiner to fail or function incorrectly. As a consequence, the user could fall from a height. The product does not comply with the requirements of the Personal Protective Equipment Directive.
The nylon sling may be held together merely with adhesive tape. If this is the case, the sling cannot hold a weight and will fail under a normal load. As a consequence, the user could fall from a height. The product does not comply with the requirements of the Personal Protective Equipment Directive.
The plastic in the mat contains 0.64% by weight short chain chlorinated paraffins (SCCP). The placing on the market and use of articles containing SCCPs is banned. SCCPs persist in the environment, are toxic to aquatic organisms at low concentrations and bioaccumulate in wildlife and humans, posing a risk to human health and the environment. The product does not comply with the Regulation on persistent organic pollutants (POP Regulation).
The plastic in the mat contains 0.54% by weight short chain chlorinated paraffins (SCCP). The placing on the market and use of articles containing SCCPs is banned. SCCPs persist in the environment, are toxic to aquatic organisms at low concentrations and bioaccumulate in wildlife and humans, posing a risk to human health and the environment. The product does not comply with the Regulation on persistent organic pollutants (POP Regulation).
