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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The adaptor may overheat, causing burns, and parts may become deformed, leaving live parts accessible which could result in an electric shock. The product does not comply with the relevant national standard UNE 20315.
Live parts are accessible as the holes for the plug pins are not protected by shutters. The product does not comply with the relevant national standard.
The costume has cords with free ends in the neck area and excessively long cords at the waist. The cords could get caught in vehicles or play-areas. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 14682.
The product contains clobetasol propionate (measured concentration 0.04 % by weight). Clobetasol is a corticosteroid that should be applied to the skin only if prescribed to treat certain skin conditions. In addition to the skin lightening effect, it can induce a skin rash and burning at the application site and long-time exposure could lead to endocrine problems. The product does not comply with the Cosmetic Products Regulation.
The wig poses a risk of burns due to its high flammability. Moreover, the plastic of the packaging is too thin: If a child plays with it, the plastic might cover the nose and mouth, causing the child to suffocate. The product does not comply with the Toy Safety Directive and the relevant European standards EN 71-1 and EN 71-2.
One pin of a plug can be inserted leaving the other live pin accessible. The product does not comply with the relevant national standard.
The amount of Chromium (VI) in the leather of the insole is too high (measured value 65.5 mg/kg). Chromium (VI) is sensitising and may trigger allergic reactions. The product does not comply with the REACH Regulation.
Parts of the mobile (e.g. blue ring, small pink, green and blue balls) may break or detach and generate small parts. A small child could put the small parts in the mouth and choke on them. The plastic of the packaging is too thin: if a child plays with the packaging, the plastic can cover the mouth and nose causing the child to suffocate. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The eye and the claws of the toy detach easily, generating small parts. A small child could put them in the mouth and choke. The seam on the back of the toy opens easily. A small child could access the stuffing material, put it in the mouth and choke. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
