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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The product is microbiologically contaminated: it contains Pseudomonas spp. and a high level of aerobic mesophilic bacteria (measured value 1.5 x 10? cfu/g). The product does not comply with the Cosmetic Products regulation.
The product is microbiologically contaminated: it contains Pseudomonas spp. and a high level of aerobic mesophilic bacteria (measured value 3.5 x 10? cfu/g). The product does not comply with the Cosmetic Products regulation.
The product is microbiologically contaminated: it contains Pseudomonas spp. and a high level of aerobic mesophilic bacteria (measured value up to 6.8 x 10? cfu/g). The product does not comply with the Cosmetic Products Regulation.
The product has an excessive level of aerobic mesophilic bacteria (measured values up to 1300 cfu/g). In particular, if used on dry and damaged skin, the product may cause infection or skin irritation. The product does not comply with the Cosmetic Products Regulation.
The drawstring in the waist area may become trapped during various activities of the child, possibly causing injuries. The product does not comply with the relevant European standard EN 14682.
The plastic material of the dolls contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 1.17 % by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
There is no adequate protection against accidental contact with live parts. A person could touch the high voltage grid with their finger and get an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The cords in the neck area can become trapped during various activities of a child, leading to strangulation. The product does not comply with the relevant European standard EN 14682.
The cords with free end in the neck area can become trapped during various activities of a child, leading to strangulation. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 14682.
