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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The product is not protected against moisture but is recommended for outdoor use. The insulation of the cable is not adequate. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The electrical insulation of the battery charger is not sufficient. The creepage distance between the primary and secondary circuits is too small. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The electrical insulation of the power supply unit is not sufficient. The creepage distance between the primary and secondary circuits is too small. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61347.
The electrical insulation is inadequate: there is access to metal parts of the brush separated from live parts by basic insulation and the dimensions of the plug fuse are not correct. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335 and the relevant national standard BS1363.
The casing of the product does not have sufficient mechanical strength which could lead to live parts becoming accessible. It is possible to touch the live parts of pins of the plug when inserting or removing the device from the mains socket. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The insulation between the primary and secondary circuits is not sufficient, which may cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.
Live parts become accessible when a different sized light bulb is used in the lamp holder. In addition, the clearance between the accessible parts and the lateral contacts of the lamp holder is too small. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The cables are not properly secured against pulling and twisting and the wire ends can be pulled out easily. The PVC cables do not protect properly against the penetration of water. As a result of these defects, the user could touch live parts during normal use. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
There is no earth conductor which could lead to a risk of electric shock if an appliance which should be earthed was connected.
The internal earth lead is not adequately attached to the body, resulting in inadequate protection from electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
