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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The plastic casing of the product can easily break leading to the risk of water penetration. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The electrical insulation is not sufficient and a short-circuit could occur, causing the user to receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.
The electrical insulation is not sufficient and a short-circuit could occur, causing the user to receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.
In certain circumstances, due to water ingress behind the control panel, a short circuit can be created which causes the chrome decal to become live and users may experience a mild electric shock. The product does not comply with the requirements of the Low Voltage Directive One incident reported.
Neither the operating instructions nor the product itself indicate how the product is to be properly connected to the electricity network. If the electricity is switched off before installation, as the operating instructions require, but the device is not connected properly and the electricity switched on again, this may, under certain circumstances, cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive.
The electrical insulation is not sufficient which may cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The product can break, leaving live parts accessible to the user. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
When connecting/ disconnecting the torch to the mains, contact with live parts can occur. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The wall plug adapter may break when being plugged in to, or unplugged from, the mains wall socket. If this happens, the user could touch live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive.
The electrical insulation of the product is not sufficient. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 61010.
