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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
There is no adequate protection against accidental contact with live parts. Any person could touch the high voltage grid with their finger and get an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The transparent plastic cover can easily be removed, giving access to live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598 and national standard.
The cap of the light bulb is too long. The user can consequently touch the live cap when inserting the light bulb in a socket. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60432-1.
The user may access live parts because the cable detaches easily if it is pulled. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The user may access live parts because the cover of the flashing unit is not tightly secured and the cable detaches easily. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The cable is too thin and not sufficiently resistant, meaning that it could deteriorate, leaving the live conductors accessible which the user could touch. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The live pins of the power supply unit are accessible when the power supply unit is inserted into, or removed from, a mains socket. The product does not comply with the requirements of the Low Voltage Directive.
The anchorage of the cord is insufficient and the dome shaped plastic cover can easily be removed. Live parts could consequently become accessible. The plug pins are not correctly sized for safe use. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598 and the national standard BS1363.
The anchorage of the cord is insufficient. The cord could detach leaving the live wires accessible. The plug pins are not correctly sized for safe use. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598 and the national standard BS1363.
The cover of the ball light can easily be removed giving access to live parts. The anchorage of the cord is insufficient. The cord could consequently detach leaving the live wires accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
