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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The creepage distances and insulation clearances between the primary and secondary circuits are too small. This can lead to the user receiving an electric shock from parts becoming live. Moreover, the cables are not sufficiently resistant and can sever, possibly causing a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61558.
The product is not protected against moisture but is recommended for outdoor use. The insulation of the cable is not adequate. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The product is not protected against moisture but is recommended for outdoor use. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 61347.
The cable of the lighting chain is not properly attached and can detach exposing live parts which might lead to an electric shock if touched. The insulation of the cable and the plug is not adequate with the risk of short-circuit if the product is exposed to water. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The user may access live parts because the cable detaches easily if it is pulled. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The user may access live parts because the cover of the flashing unit is not tightly secured and the cable detaches easily. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The cable is too thin and not sufficiently resistant, meaning that it could deteriorate, leaving the live conductors accessible which the user could touch. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The cable anchorage does not have sufficient mechanical strength and could break thus exposing the live conductors of the wires. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The cable anchorage to the remote control unit does not have sufficient mechanical strength and could break thus exposing live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The cross section of the wires is too thin and they could overheat. The wires can also come into contact with the sharp edges of the control unit. In both cases, the live wire conductors could become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
