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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The plastic material of the doll's head contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 10.4 % by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles
The product has an unsafe structure. The decorative stones may be moved when placing or removing the glass cylinder and if they are too close to the bio-ethanol tank, the extinguisher cannot be used correctly. Also, the glass cylinder gets extremely hot rapidly and this may cause burns. Finally, the mark of the maximum filling is unclear, which may lead to over-filling.
The insulation of the transformer of the power supply is not sufficient and live parts may become accessible, which could cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61347.
The battery charger for the gloves is not sufficiently insulated and live parts may become accessible, causing an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The safety valve on the pressure-reducing valve installed on the CO2 bottle may fail. The high pressure may cause explosion of the tank. This may cause pieces to be propelled and cause injuries. 1 incident reported in France. 3 incidents reported in Italy.
The hook mountings straighten when under tension, causing the elasticated straps to recoil and hit the user or causing a fixed load to fall, leading to injuries and accidents. The product does not comply with the relevant standard BS AU 258.
The hook mountings straighten when under tension, causing the elasticated straps to recoil and hit the user or causing a fixed load to fall, leading to injuries and accidents. The product does not comply with the relevant standard BS AU 258.
The hook mountings straighten when under tension, causing the elasticated straps to recoil and hit the user or causing a fixed load to fall, leading to injuries and accidents. The product does not comply with the relevant standard BS AU 258.
