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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The safety lock of the pram is not sufficiently resistant to load and can release, causing the pram to collapse, which may result in a child being injured. In addition, the fingers of a child could be trapped between the moving parts while the pram collapses. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The drawstrings in the hood of the sweatshirt and in the waist area of the trousers may become trapped during various activities of the child. A loop can be created and strangulation or injuries to the child may occur. The product does not comply with the relevant European standard EN 14682.
Small parts can easily be detached from the puzzle mat and put in the mouth by small children, causing them to choke. The product does not comply with the requirements of the Toy Safety Directive and with the relevant European standard EN 71-1.
The plastic material (PVC) of the plastic bag contains an excessive amount of cadmium (measured value up to 0.034%). The product does not comply with the REACH Regulation.
The product poses a risk of choking because small parts (the screw nuts of the wheels) easily detach from the scooter: a child may put the small part in the mouth and choke. In addition, the scooter is not sufficiently stable, causing the child to lose balance and fall. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The ladder does not have sufficient mechanical strength and can bend or break during use, causing the user to fall from a height. In addition, the space between the rungs/steps is not equal when the ladder is not completely extended and the user could therefore miss his step, lose balance and fall from a height. Also, whilst unlocking the locking mechanism of certain rungs/steps, parts of the ladder above may descend very quickly and crush the user's fingers. The product does not comply with the relevant European standard EN 131.
The stickers on the toy can easily detach, generating small parts. A small child may put them in the mouth and choke. Moreover, the cord is too long which can lead to strangulation while playing with the toy. Also, the plastic bag of the packaging is too thin. If a child plays with the packaging, the plastic can cover the mouth and nose causing suffocation. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The red plastic suction cups of the projectiles can easily detach. A child could put them in the mouth and choke on them. The product does not comply with the requirements of the Toys Safety Directive and the relevant European standard EN 71-1.
