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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The clearance and creepage distances between the primary and secondary circuits of the transformer are insufficient. This could lead to accessible parts being at mains voltage. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.
The plastic material of the pony contains di-(2-ethylhexyl) phthalate (DEHP) (measured value: 32.1% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation, DEHP, DBP and BBP phthalates are prohibited in all toys and childcare articles.
The grips protecting the handlebar ends can detach. If a child falls on the unprotected handlebar end, this can cause severe injuries such as puncture of the abdomen. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The liquid can leak when the bottle tips over due to a problem with the bottle-cap fastening, leading to a risk of eye damage as the product is classified as eye irritant and a risk of fire as it is a flammable substance. The product does not comply with the Regulation on the classification, labelling and packaging of substances and mixtures (CLP).
The safety lock of the pushchair is not sufficiently strong and can release if the pushchair is loaded, causing it to collapse. This may cause injuries to children playing with the toy and their fingers could be trapped between moving parts as it collapses. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The protruding loops on both sides of the bathrobe are too big and may become trapped during various activities of a child, leading to injuries. The product does not comply with the relevant European standard EN 14682.
A sticker and a plastic plug on the bicycle can be detached, generating small parts. A small child may put them in the mouth and choke. Moreover, the plastic bag of the packaging is too thin: if a child plays with the packaging, the plastic can cover the mouth and nose causing the child to suffocate. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
Small parts can be easily detached from the toy and could be put in the mouth by a small child, causing choking. Moreover, the cord is too long and may wrap around the child's neck, leading to strangulation. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
