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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The hair pomade contains the dye Solvent Red 23 (CI 26100), Solvent Yellow 33 (CI 47000) and Solvent Green 3 (CI 61565) which may cause allergic skin reactions. The pomade of batch 02044 contains, in addition, lead acetate which is harmful if swallowed or inhaled and may cause damage to organs or the reproductive system through prolonged or repeated exposure. The product does not comply with the Cosmetic Products Regulation.
The head of the doll contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 12.8 % by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. The head of the doll also contains di-‘isononyl’ phthalate (DINP) (measured value 20.2 % by weight). According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles and the phthalates DINP, DIDP and DNOP are prohibited in all toys and childcare articles articles which can be placed in the mouth by children .
The product contains 2.5 % by weight of hydroquinone. Hydroquinone causes skin irritation and dermatitis. The product does not comply with the Cosmetic Products Regulation.
The insulation between the primary and secondary windings of the battery charger is not sufficient. The mechanical strength of the charger is not sufficient and live parts could become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61558.
The amount of nitrosamines released by the balloons is too high (measured value up to 0.31 mg/kg). A child could put the balloon in the mouth to blow or suck it; nitrosamines are carcinogenic via inhalation and ingestion. The product does not comply with the requirements of the Toy Safety Directive.
The insulation and the creepage distance between the primary and secondary circuit are insufficient. Live parts may become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60335.
The upper panel of the fridge/freezer case may detach or break, leaving live parts accessible. The product does not comply with the requirements of the Low Voltage Directive.
The product is not protected against moisture but is recommended for outdoor use. Water penetration may cause an electric shock or lead to a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The toys contain small parts (the squeaking mechanism) that detach easily. A small child might put them in the mouth and choke on them. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
