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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The product is not protected against moisture but is recommended for outdoor use. Water penetration may cause an electric shock or lead to a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The insulation between the primary and secondary windings of the battery charger is not sufficient. The mechanical strength of the charger is not sufficient and live parts could become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61558.
The insulation and the creepage distance between the primary and secondary circuit are insufficient. Live parts may become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60335.
The insulation of the flexible cable is likely to be damaged when the lamp is moved. The user could consequently receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The cover for the LED can be removed by hand while charging, leaving live parts accessible. The cross-sectional area of the core of the wires is insufficient: in case of a short circuit the wires may overheat and can cause a fire. In addition, the flame resistance of the insulating material that holds the pins of the built-in plug in position is insufficient. The product does not comply with the requirements of the Low Voltage Directive and the relevant standards EN 60598.
The battery charger supplied with the lantern poses a risk of electric shock because the insulation is not sufficient and the creepage distance between the live parts of the charger and the accessible connector is too short. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61558.
The product is not earthed and could become live in the event of a fault with the insulation. The dimensions of the plug pins are not correct and the user could consequently touch live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598 and the relevant national standard BS1363.
The cable can overheat which could lead to a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The electrical insulation of the battery charger is not sufficient. The creepage distance between the primary and secondary circuits is too small. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The electrical insulation of the power supply unit is not sufficient. The creepage distance between the primary and secondary circuits is too small. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61347.
