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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The red ball on top of the yellow roof brick may detach, posing a possible choking hazard to young children. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The green crayon contains aluminium (measured value: 6128 mg/kg) above the permitted levels which is toxic for children if ingested. In addition, the red crayon contains barium. The product does not comply with the requirements of the Toy Safety Directive and with the relevant European standard EN 71-3.
The steering tube may easily break while a child is riding. This may cause the child to fall and suffer injuries. In addition, the plastic handle ends on the handle bar may detach: in the event of a fall, the absence of the handle ends may cause injuries due to perforation if the child lands on the handlebar. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The sound level is too high and can consequently cause damage to hearing. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The toy contains bis(2-ethylhexyl) phthalate (DEHP) (measured value: 20%) and dibutylphthalate (DBP) (measured value: 0,4%). These phthalates may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
The steering tube can easily collapse while the child is riding the toy scooter, which may cause him/her to fall and suffer injuries. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The plastic cap on the kite's sticks contains di-(2-ethylhexyl) phthalate (DEHP) (measured value: 14% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. In addition, it contains also di-isononyl phthalate (DINP) (measured value: 12% by weight). According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles, while the phthalates DINP, DNOP and DIDP are prohibited in toys or childcare articles that can be placed in the mouth by children.
The total count of aerobic mesophilic bacteria in the green paint is too high, and Pseudomonas aeruginosa is detected. There is a risk of contracting infections as the solution may come in contact with the mouth, hands and eyes. The product does not comply with the requirements of the Toy Safety Directive.
There are accessible gaps between moving parts, which may cause entrapment of fingers. In addition, the steering tube may easily break or disengage and cause the child to fall and suffer injuries, and the plastic handlebar ends can also be easily removed which could lead to injuries in case of a fall. The product does not comply with the requirements of the Toy Safety Directive and with the relevant European standard EN 71-1.
