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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The anchorage of the cord is insufficient. The cord could detach leaving the live wires accessible. The plug pins are not correctly sized for safe use. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598 and the national standard BS1363.
An incorrect calibration setting in the Engine Control Module (ECM) software may cause miscalculation of sulfur oxide (SOx) levels captured within the Lean NOx Trap (LNT) component of the exhaust’s Diesel Particulate Filter (DPF). This miscalculation could, with extended operation under certain driving conditions, affect the purge process applied to remove SOx particles from the DPF-LNT. In this condition, the capacity of the DPF-LNT may become saturated and, as a result, the nitrogen oxide (NOx) emissions from the vehicle could exceed the permitted level.
The cover of the ball light can easily be removed giving access to live parts. The anchorage of the cord is insufficient. The cord could consequently detach leaving the live wires accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The metal nut at the top of the lamp could become live due to flashover and the lamp can easily come apart giving access to internal live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 62560.
The diesel heater is installed in the wrong position. Exhaust fumes from the heater could consequently enter the interior passenger area of the vehicle.
The number 5 of the clock puzzle breaks easily, releasing small parts: a small child may put them in the mouth and choke. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The hands of the clock become detached easily, releasing small parts (the hands). A small child may put them in the mouth and choke. Moreover, the plastic bag of the packaging is too thin. If a child plays with the packaging, the plastic can cover the mouth and nose causing the child to suffocate. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The mask poses a risk of burns due to its high flammability. Moreover, the decorative rope in the waist area may become entangled during various activities of the child, leading to injuries. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standards EN 71-2 and EN 14682.
During battery charging, the battery may explode. If this happens, the user may be hit by parts of the product. The product does not comply with the requirements of the Low Voltage Directive.
