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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The product is contaminated with a high charge of mesophilic aerobic bacteria, especially enterobacteriaceae (total measured value: 13500 cfu/g), posing a risk of infection, particularly to damaged skin. The product does not comply with the Cosmetic Products Regulation.
The aluminium crown of the forks can separate from the steerer tube or from the fork legs. This may cause the rider to fall. 3 accidents reported.
The insulation of the flexible cable is likely to be damaged when the lamp is moved. The user could consequently receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The holes in the sockets are not protected by shutters. The user can consequently access live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant national standard.
The holes in the sockets are not protected by shutters. The user can consequently access live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant national standard.
The holes in the sockets are not protected by shutters. The user can consequently access live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant national standard.
The holes in the sockets are not protected by shutters. The user can consequently access live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant national standard.
The clearance and creepage distances between the primary and secondary circuits of the transformer are insufficient. This could lead to accessible parts being at mains voltage. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.
The plastic material of the pony contains di-(2-ethylhexyl) phthalate (DEHP) (measured value: 32.1% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation, DEHP, DBP and BBP phthalates are prohibited in all toys and childcare articles.
The grips protecting the handlebar ends can detach. If a child falls on the unprotected handlebar end, this can cause severe injuries such as puncture of the abdomen. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
