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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The product contains 2.5 % by weight of hydroquinone. Hydroquinone causes skin irritation and dermatitis. The product does not comply with the Cosmetic Products Regulation.
The insulation between the primary and secondary windings of the battery charger is not sufficient. The mechanical strength of the charger is not sufficient and live parts could become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61558.
The amount of nitrosamines released by the balloons is too high (measured value up to 0.31 mg/kg). A child could put the balloon in the mouth to blow or suck it; nitrosamines are carcinogenic via inhalation and ingestion. The product does not comply with the requirements of the Toy Safety Directive.
The insulation and the creepage distance between the primary and secondary circuit are insufficient. Live parts may become accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60335.
The upper panel of the fridge/freezer case may detach or break, leaving live parts accessible. The product does not comply with the requirements of the Low Voltage Directive.
The product is not protected against moisture but is recommended for outdoor use. Water penetration may cause an electric shock or lead to a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The toys contain small parts (the squeaking mechanism) that detach easily. A small child might put them in the mouth and choke on them. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The paint contains yeast and mould. There is a risk of infection if the paint is swallowed or comes into contact with the skin. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-7.
The appliance does not have sufficient mechanical resistance and live parts can become accessible; the user might receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
