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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The cable inside the lamp was twisted during assembly and therefore may have been damaged. The damaged cable can come into contact with the metallic body of the lamp which could consequently become live. The product does not comply with the requirements of the Low Voltage Directive.
The mouthpiece of the canoe contains di-isononyl phthalate (DINP) (measured value: up to 47 % by weight) and di-(2-ethylhexyl) phthalate (DEHP) (measured value: 0.127 % by weight). According to the REACH Regulation, the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles and the phthalates DINP, DNOP and DIDP are prohibited in toys or childcare articles that can be placed in the mouth by children.
The suction cups can be easily detached from the projectiles and could be put in the mouth by a child and block the airways. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
There is no electrical insulation (reinforced insulation) between the primary circuit and the secondary circuit of the transformer. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.
The plastic material of the head of the doll contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 21.8% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
The plastic material of the head, the arms and the legs of the doll contains di-(2-ethylhexyl) phthalate (DEHP) (measured value up to 22.9% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. The plastic material of the arms and legs of the doll contains also di-isononyl phthalate (DINP) (measured value 1.01% by weight). According to the REACH Regulation DEHP is prohibited in all toys and childcare articles and DINP is prohibited in toys or childcare articles that can be placed in the mouth by children.
The product is not sufficiently sensitive with respect to detection of carbon monoxide. The product does not comply with the relevant European standard EN 50291-1.
The automatic mechanical locking system for the carrying arms has elongated holes and there is consequently a risk that it can disengage. The locking of the system is dependent on a thorough adjustment and tightening which will foreseeably not be done during normal use. If the carrying arms move from the supporting position during use the vehicle can fall and crush the user. One fatal accident reported. The product does not comply with the requirements of the Machinery Directive and the relevant European standard EN 1493.
