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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The sound level of the toy is too high and can consequently cause damage to hearing. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The absence of reinforced insulation of the live parts in contact with the accessible metallic parts may cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The plastic of the doll contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 27.7% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
The toy has small parts and small parts can easily be detached from the bottle. A small child may put them in the mouth and choke. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The doll's pink shoes di-(2-ethylhexyl) phthalate (DEHP) (measured value 4 % by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
The absence of reinforced insulation of the live parts in contact with the accessible metallic parts may cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
The suction cups of the projectiles become detached easily. If a child puts them in the mouth, they can obstruct the airways. The product does not comply with the requirements of the Toy Safety Directive or the relevant European standard EN 71-1.
The connectors in the primary circuit are not protected against accidental disconnection by any means other than soldering. A loose wire under mains voltage could consequently touch the accessible secondary circuit. The insulating material is not suitable for resisting the thermal stresses to which it is subjected and could distort making live parts accessible. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950.
The white pins connecting the sound bars to the base detach easily, generating small parts. A small child may put them in the mouth and choke. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The product is inadequately earthed and has no protection against the ingress of water. The cross sectional area of the supply cord and the dimensions of the plug are not correct. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598 and the relevant national standard.
