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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The laser beam is too powerful and the product is not correctly labelled. Direct viewing of the laser beam could cause damage to sight. The product does not comply with the relevant European standard EN 60825-1 with respect to labelling.
The product collapses easily, despite the presence of a safety lock, with the consequent risk of entrapment, mainly of fingers, between moving parts. The product does not comply with the Toy Safety Directive and with the relevant European standard EN 71-1.
The laser is too powerful and may cause damage to sight. The product does not comply with the relevant European standard EN 60825.
The product contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 20 % by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
The wires can easily pull out from the lights, exposing live parts. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60598 and EN 61347.
Small parts can easily detach from the toy excavator (e.g. digger of the excavator, back wheel). Small children may put them in the mouth and choke. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The inverter has a 3-pin-socket without shutters, thus live parts are exposed and can be touched by consumers. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950-1.
The restraint system for the child is inadequate and the child could fall from the high-chair. In addition, the spring of the tray fastening mechanism easily becomes detached, generating a small part which a child could put in the mouth and choke upon. The tray can be moved easily due to an inappropriate locking mechanism and there are gaps and holes in the high-chair, creating a risk of injuries. The product does not comply with the relevant European standard EN 14988.
The head of the doll contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 12.8 % by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. The head of the doll also contains di-‘isononyl’ phthalate (DINP) (measured value 20.2 % by weight). According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles and the phthalates DINP, DIDP and DNOP are prohibited in all toys and childcare articles articles which can be placed in the mouth by children .
