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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The creepage distances and insulation clearances between the primary and secondary circuits of the charger are too small. This can lead to the user receiving an electric shock from accessible parts of the product or to a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 61558.
The candles, due to their characteristic form, colour and size may be mistaken for foodstuff. Small parts can be easily detached from the product and this may lead children to put them in the mouth, swallow or ingest them. The product does not comply with the requirements of the Directive 87/357/EEC on products which, appearing to be other than they are, endanger the health or safety of consumers.
The packaging contains cadmium (measured value up 0,0361% by weight). The packaging does not comply with the requirements of the directive on packaging and packaging waste.
The lamp housing and the connection box can easily break, which may give access to live parts or may generate a short circuit and a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The plastic shell of the seat can break apart in the event of a car accident or sudden braking of the vehicle, preventing effective restraint of the child. The product does not comply with Regulation UNECE No 44-04.
The product is not protected against moisture but is recommended for outdoor use. This may cause a short-circuit and cause a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60598.
The plastic material of the doll contains di-(2-ethylhexyl) phthalate (DEHP) (measured value 18.7% by weight). This phthalate may harm the health of children, causing possible damage to the reproductive system. According to the REACH Regulation the phthalates DEHP, DBP and BBP are prohibited in all toys and childcare articles.
The amount of lead in the soldering of the USB cable is too high (measured value: 42 %). This may pose a risk to the environment in the disposal of the product. The product does not comply with the requirements of the Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS 2).
The plastic shell of the seat can break apart in the event of a car accident or sudden braking of the vehicle, preventing effective restraint of the child. The product does not comply with Regulation UNECE No 44-04.
