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Report a faulty or dangerous product
Quick safety checklist, plus useful information on what to do in case you own dangerous products
The laser beam is too powerful and the product is not correctly labelled. Direct viewing of the laser beam could cause damage to sight. The product does not comply with the relevant European standard EN 60825-1 with respect to labelling.
The restraint system for the child is inadequate and the child could fall from the high-chair. In addition, the spring of the tray fastening mechanism easily becomes detached, generating a small part which a child could put in the mouth and choke upon. The tray can be moved easily due to an inappropriate locking mechanism and there are gaps and holes in the high-chair, creating a risk of injuries. The product does not comply with the relevant European standard EN 14988.
The amount of nitrosamines released by the balloons is too high (measured value up to 0.31 mg/kg). A child could put the balloon in the mouth to blow or suck it; nitrosamines are carcinogenic via inhalation and ingestion. The product does not comply with the requirements of the Toy Safety Directive.
The product contains nicotine yet the presence of nicotine is not adequately reported on the labelling. The bottle containing the mixture does not bear an adequate label; the user therefore has no information on the dangers incurred when the product comes into contact with the skin or if it is ingested. In addition, the product can be misleading for consumers as it refers to a drink both in respect of packaging and in terms of organoleptic characteristics, i.e. intense aroma of cocoa.
The product includes a small loose magnet with a high magnetic flux. If a child swallows this small magnet and other metallic objects, they could attract one another causing intestinal blockage or perforation. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The red button on the toy becomes easily detached, generating a small part. A small child may put it in the mouth and choke. The product does not comply with the requirements of the Toy Safety Directive and the relevant European standard EN 71-1.
The product contains 2.5 % by weight of hydroquinone. Hydroquinone causes skin irritation and dermatitis. The product does not comply with the Cosmetic Products Regulation.
The product is contaminated with Pseudomonas aeruginosa and a high level of aerobic mesophilic bacteria (measured value 9.7 x 10? cfu/g). There is a risk of contracting infections as the solution may come in contact with the mouth, hands and eyes. The product does not comply with the Cosmetic Products Regulation.
The product contains o-aminophenol which is harmful if swallowed or inhaled. The label is not adequate and lacks the appropriate warnings required for oxidative hair dyes. The product does not comply with the Cosmetic Products Regulation.
